Privacy Policy

Introduction

Law Firm Audit AI (“we,” “us,” or “our”) is operated by Bizooma, LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Service”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, firm name, and practice area when you register for an account, fill out the contact form, or complete an audit.
• Audit Data: Workflow scores, responses to audit questions, and generated roadmaps. This data is tied to your account and used to provide the Service.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and analytics tools (Google Analytics 4).
• Payment Data: We use Stripe to process payments. We do not store your full payment card details. Stripe collects and processes this data under their own privacy policy.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate and store your audit results and roadmaps
• Communicate with you about your account, audits, and support requests
• Process transactions and send related information
• Improve the Service and develop new features
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues and fraud

Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Stripe (payments), our email delivery provider (transactional and auth emails), and hosting/infrastructure providers. These parties are contractually bound to use your data only to perform services on our behalf.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Data Security

We use industry-standard measures to protect your information, including SSL/TLS encryption for data in transit, hashed passwords, and Row-Level Security (RLS) on our database. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Your Data Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a copy of your data in a portable format

To exercise these rights, contact us at joe@bizooma.com. We will respond within a reasonable timeframe.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, financial record-keeping).

Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage through Google Analytics 4. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at: joe@bizooma.com